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See /guarantee for details including qualifying Norton subscriptions. The refund does not apply to any damages incurred as a result of viruses.
If a Norton expert is unable to remove the virus from your device, then you may receive a refund based on the actual price paid for the current term of your qualifying Norton subscription. 3 To be eligible for the Virus Protection Promise, you must have a qualifying Norton subscription and unless you have Norton Small Business, you must also have purchased, renewed or upgraded that Norton subscription directly from Symantec, or subscribe to the Norton Automatic Renewal Service. 2 Source: 2016 Norton Cyber Security Insights Report. PassMark Software, Consumer Security Products Performance Benchmarks, Feb 17. 1 Source: AV-Test, AV-Test Award Best Protection 2016, Feb 2017. Some features are not available on iPad and iPhone. Other names may be trademarks of their respective owners.Select Acer PCs come with 30 days of Norton Security protection which covers up to 3 PCs, Macs, Androids, iPads and iPhones. The Android robot is reproduced or modified from work created and shared by Google and used according to terms described in the Creative Commons 3.0 Attribution License. Microsoft and the Window logo are trademarks of Microsoft Corporation in the U.S. Alexa and all related logos are trademarks of, Inc. App Store is a service mark of Apple Inc. Mac, iPhone, iPad, Apple and the Apple logo are trademarks of Apple Inc., registered in the U.S. Android, Google Chrome, Google Play and the Google Play logo are trademarks of Google, LLC. Firefox is a trademark of Mozilla Foundation. or its affiliates in the United States and other countries. NortonLifeLock, the NortonLifeLock Logo, the Checkmark Logo, Norton, LifeLock, and the LockMan Logo are trademarks or registered trademarks of NortonLifeLock Inc. LifeLock identity theft protection is not available in all countries.Ĭopyright © 2022 NortonLifeLock Inc. The Norton and LifeLock brands are part of NortonLifeLock Inc. If you have issues adding a device, please contact us. Usage: for non-commercial household use only.
For each annual renewal or free trial, you can request a full refund within 60 days of being charged, and after the 60 days, a pro-rated refund of the days left in your renewed subscription term, beginning the month after you request the refund.
Renewal Prices: may be higher than the price for the initial term and are subject to change.Renewal Cycle: automatically renews each year after the initial term, unless the subscription renewal is cancelled before the day you are due to be charged in your account or by contacting us.
When the trial ends, the paid subscription starts and the first year is charged, unless cancelled before.